American Water Resources of Tennessee has mailed a solicitation for service line insurance to Oak Ridge homeowners. Homeowners should be advised of the following:

  • The solicitation is not from the City of Oak Ridge
  • The City of Oak Ridge is not endorsing the coverage
  • The City of Oak Ridge does not maintain any part of a homeowner’s sewer lateral, so if the homeowner decides to purchase the coverage for sewer offered by American Water Resources of Tennessee, they will need to make sure the coverage is for the entire sewer lateral from the house to the City main line 
  • Insurance coverage such as this usually only covers repairs due to pipe collapse or total pipe blockage
  • Just like any insurance, the homeowner needs to be sure they know what repairs will be covered and what is not covered

Questions concerning the coverage should be directed to American Water Resources of Tennessee at the toll free number provided on the solicitation.


Other questions or comments can be directed to the City of Oak Ridge, Public Works Department at (865) 425-1875.

News media contact: Candice Brogan at (865) 425-3546 or