Show All Answers

1. How do I pay my city water bill?

Answer goes here...

2. How do I get a new trash can lid?

Answer goes here...

3. How do I apply for a job with the City?

Answer goes here...

4. My trash didn't get picked up, what should I do now?

Answer goes here...

5. How do I get a garage sale permit?

Answer goes here...

6. How can I see the agenda for an upcoming City Council or Board meeting?

Answer goes here...

Show All Answers

1. Where will the airport be located?

East Tennessee Technology Park (ETTP) at Heritage Center, on the site of the former Oak Ridge Gaseous Diffusion Plant (a.k.a. K-25) and adjacent or roughly parallel to Oak Ridge Turnpike (Highway 58).

2. How is the airport being paid for? How much will it cost?

No significant funding from the City is anticipated at this time for the project. For grants which require matches, funding will either come from grants from other agencies or in-kind donations. Further authorization would be required from City Council once actual costs are determined by the preliminary design.

Approximately $22 million in funding is currently available and allocated for the airport project through the ARC and the AEDF. In-kind contributions from the U.S. Department of Energy (DOE) and the Community Reuse Organization of East Tennessee (CROET) for the value of land are to be transferred at minimal cost for this project. The City has received an additional $11 million in State funding for land acquisition, bringing total State investment in the project to $30 million. The Federal Aviation Administration (FAA) has yet to determine the contribution it will make to the project, but the Benefit-Cost Analysis calls for $20 million in funding.

The Tennessee Valley Authority has provided a $40,000 grant for the project.

In March 2021, UT-Battelle Development Corporation contributed $500,000 to assist with the project.

EnergySolutions donated an underutilized railroad track where part of the proposed airport's 5,000-foot runway would go.

Based on a 2018 estimate, the project is expected to cost about $55 million.

3. Who is working on the project?

The airport project is being managed by the City Manager's Office. The proposed project has received widespread regional support, including the Oak Ridge National Laboratory, and the Chambers of Commerce in Oak Ridge, Knoxville, and Blount County.

4. What will the airport be used for?

The airport, with a 5,000-foot runway, will support general aviation in the Oak Ridge Corridor region, as current capacity is limited in this market and does not support projected growth and future demand. The proposed airport will support growth in the business, industrial, and tourism sectors and allow leaders to fly to Oak Ridge, putting the City on the map for technology companies. It would incentivize industry developing nearby - like Coquí RadioPharmaceuticals Corp., which is an Eastern U.S. distribution company that develops medical isotopes. The DOE has also voiced their support for the project and stated that it will benefit their operations in Oak Ridge.

The airport will leverage existing assets and strengthen the region's manufacturing base. A secondary goal is the diversification of the Oak Ridge and Roane County economies that will be negatively impacted by anticipated long-term reductions in federal employment that currently numbers approximately 12,000 jobs. Specifically, the design and construction of a new Oak Ridge Airport at the ETTP will support the objective of new manufacturing investment with high-growth potential in the emerging carbon fiber and alternative energy industries.

5. What's the timeline? When will the airport officially open?

The City is working to transfer several parcels of land from CROET, DOE, and the private sector. Appraisals of privately-owned lands at the airport site are being renewed, and City Staff are working with the Tennessee Department of Transportation to begin the acquisition process. The City's contractor is finalizing the Environmental Assessment and continuing work on the Preliminary Engineering study. The FAA has begun drafting its Section 106 Report to submit to the State Historic Preservation Office. The goal is to have planes in the air in 2025.

Show All Answers

1. What is CityView?

CityView is the City of Oak Ridge's new, easier way to apply for permits and inspections, make planning and zoning requests, and contact code enforcement entirely online, from your computer or your phone.

Visit the CityView Portal.

2. What types of applications can be submitted in CityView?

Applications

• Building and Land Disturbance Permits
• Trades Permits (Mechanical, Plumbing, Electric)
• Code Complaints
• Planning and Zoning Requests (plats, site plans, etc.)

3. How do I get started?

Go to the CityView webpage and click Register to create a CityView account. Only code violation complaints may be submitted without creating an account, in order to remain anonymous.

4. What are the benefits of having a CityView Account?

Benefits

• 24-hour access to services and information
• Submit permit and planning applications online
• Check the status of a permit, upload additional documents, or communicate with City Staff
• Pay fees online (surcharge will be added)
• View past, present, and pending applications
• Request and schedule inspections and see inspection results
• Track the status of a code violation complaint

5. What sort of information will I need to set up a CityView account?

To create a CityView account, the following information is required:

• Email Address
• Mailing Address
• Contact Phone Number
• Preferred contact method (email, mail, fax, phone)

To protect your account and set up login information, you will be asked to create a password.

6. Can I still submit applications at the permit desk?

All applicants are encouraged to submit applications online via CityView. A computer for public use is located in front of the permit desk so that staff can assist applicants in person. Complete mailed applications are also accepted. At any time during business hours, customers can contact the Planning and Development office by email or by calling 865-425-3532 for Codes or 865-425-3531 for Planning.

Show All Answers

1. Who do I call when I need an officer but don't think I should call 911?

The non-emergency number for Dispatch is 865-425-4399. This number can be called anytime you need a Police Officer or Animal Control Officer dispatched to your location OR if it is after normal business hours (Monday through Friday 8 am to 5 pm).

If you need to file a report you can also come into the Police Station any time to do so. You will enter through the single glass door in the rear of the building and pick up the phone on the wall, which will connect you directly to dispatch. The dispatcher will then get in touch with an officer to meet you.

2. How can I obtain a copy of a police report?

Police Reports are given out by our Records Department. Please allow 3-5 business days after an incident for a report to be available. No cases involving juveniles or those under investigation will be given out.

There are four ways you can request a report:
(1) fill out a Records Request Form (PDF) and email it to the Road Ridge Police Department or turn it in at the Records window
(2) come into the Police Department and make a request at the Records window
(3) call Records at 865-425-3512
(4) mail the Records Request Form (PDF) for a request with the name, date of birth and incident date or location along with a self-addressed, stamped envelope to:

Police Records
P.O. Box 1
Oak Ridge, TN 37830

There is a fee for reports:

• Accident and case reports are 15 cents per page
• All mailed requests are 15 cents per page (checks are to be made out to the City of Oak Ridge)
• All requests from insurance companies are 15 cents per page

3. How do I request an officer for a special event or as a guest speaker?

An Officer Request Form (PDF) will need to be completed and submitted to the Chief's office by emailing the Police Department or dropped off at the Records window. You can also come into the Police Department and fill out the form.

4. How do I apply for a parade permit?

You must fill out a Parade Permit Request (PDF) and submit it the Chief's office via emailing the Police Department or drop it off at the Records window. You can also come into the Police Department to fill out the request. You will be notified via phone when the permit is ready for pick-up. Please submit the request thirty (30) days prior to the event.

5. Can I make an appointment to speak to ORPD staff?

Absolutely. There are two ways of doing so. You can email the Police Department to schedule an appointment or call us at 865-425-3504. Please provide us with a few pieces of information:

1. Your name
2. Phone number
3. Best time to contact you
4. The purpose/reason for the requested appointment
5. Days/times you are available to come in, and
6. The name of the person you wish to talk to, if it is known.

6. How do I turn in an application?

All applications must go through the Personnel Department. Personnel can be reached at (865) 425-3564. 

View All Job Openings

7. How do I pay for a ticket?

Officer-issued tickets can be paid at the City Court Clerk's Office located in the Municipal Building.

8. How do I request a background check?

You will need to fill out a Criminal Background Check Form. You can complete the form at our Records window at the Police Department Background checks are available at a cost of $5.

Note: You must sign and date the form in front of Records personnel. Any form signed previously will not be accepted.