The Utilities Business Office (UBO), located in the Municipal Building is a division of the Electric Department. The hours are Monday through Friday from 8:00am until 5:00pm. UBO is responsible for reading all electric and water meters monthly and for billing and collecting monthly utility charges. All service requests for utility connections and meter installations are processed here, along with the administration of a TVA residential heat pump and insulation loan program. Utility bills are mailed monthly, and may be paid by mail, at the office, or at the drop box located in the front parking lot of the Municipal Building. A bank draft payment or budget billing plan may also be set up.