*** An important update from the City Manager on the Coronavirus (COVID-19) ***
The public health situation is rapidly changing, here are the latest updates affecting City facilities
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Utility Contacts

Electric Department

Questions on billing(865) 425-3400
For info on private security lights  (865) 425-1803 
For info on loans for new heat pumps    (865) 425-3400
To sign up for Green Power
For info on tree trimming near power lines   (865) 425-1803
Electrical outages during business hours (865) 425-1803
Electrical outages after business hours (865) 425-1803
Electrical connections/disconnections (865) 425-3400


Questions on billing(865) 425-3400
To install a water meter or tap (865) 425-1875
Water problems during business hours (865) 425-1875


Oak Ridge Utility District                       (865) 483-1377


Sewer problems and sewer taps   (865) 425-1875
Emergency sewer problems
after hours
(865) 425-1875


Garbage collection information
(Waste Connections)  
(865) 482-3656

Telephone / Cable / internet

Establish or change telephone service
(865) 483-2355
Cable TV and Internet (AT&T) (865) 483-2355
Cable TV and Internet (Comcast)1-800-COMCAST

Tennessee One Call System
To locate underground
utility lines                         
(800) 351-1111 

If you'd like to make a utility bill payment go here.