The Utilities Business Office (UBO), located in the Municipal Building, is a division of the Electric Department. The hours are Monday through Friday from 8:00am until 5:00pm. UBO is responsible for reading all electric and water meters monthly and for billing and collecting monthly utility charges. All service requests for utility connections and meter installations are processed here, along with the administration of a TVA residential heat pump and insulation loan program. 

Utility bills are mailed monthly and may be paid by mail, in person at the address below, or at the drop box located in the front parking lot of the Municipal Building (address below). A bank draft payment or budget billing plan may also be set up.

City of Oak Ridge
200 South Tulane Avenue
Oak Ridge, TN 37830 
Utility Business Office
P.O. Box 1
Oak Ridge, TN 37831