Oak Ridge utility customers, including commercial customers, should be aware that a scam regarding a meter change out program is happening in our area.

In this scam, a customer receives a call from someone claiming to be a representative from an Electric Company that provides electricity for the residents of Oak Ridge.  The representative states the customer should have received a notice last week that the Electric Company will be changing out meters in the City and the customer is asked to pay a deposit ($700-$900) to avoid interruption in the electric service.  In some cases, the customer has been told the deposit will be refunded on the next bill.

Customers should never make a payment in response to a telephone call that was not initiated by the customer.  The City does not make such calls as all notifications are made by mail.  Additionally City employees and our contractors from Olameter carry proper identification.

For further information contact the City of Oak Ridge Business Office at 865-425-3400 or visit the City’s website at www.oakridgetn.gov.


Media contact: Nick Sisco at (865) 425-3546 or nsisco@oakridgetn.gov.